Shipping policy
Order Processing Times:
We strive to process all orders within 72 hours of receiving payment. Please note that orders placed on weekends or during holidays may take a bit longer to process.
Shipping Options and Rates:
- Standard Shipping: Free of charge.
Shipping Methods:
We work with trusted carriers based outside the European Union to ensure the secure delivery of your parcels. We reserve the right to choose the most appropriate carrier for your order based on the destination and other relevant factors.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email containing tracking information. This will allow you to track your parcel's progress until it is delivered.
Customs Fees and Taxes:
Please note that customs fees and local taxes may apply depending on the final destination of your order. These additional charges are the customer's responsibility. We recommend checking your country’s customs rules and regulations before placing an order.
Incorrect or Incomplete Delivery Addresses:
We are not responsible for delays or delivery issues caused by incorrect or incomplete delivery addresses provided by the customer. Please ensure you provide accurate information when entering your shipping address.
International Shipping:
We offer international shipping to several countries. Please note that delivery times may vary depending on the destination and local customs procedures. We cannot guarantee exact delivery times for international orders.
For more information about our shipping policy, please refer to our Terms and Conditions. If you have any questions or concerns, feel free to contact us. We’re here to help!